Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays shall be processed on the next working day.
Delivery Timelines
Estimated delivery timelines:
Delivery times are estimates and not guarantees.
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–7 Business Days |
| Non-Metro Cities | 5–10 Business Days |
| Remote Areas | 7–15 Business Days |
Shipping Charges
Shipping charges, if applicable, shall be displayed at checkout before payment.
We may offer promotional free-shipping campaigns from time to time.
Tracking
Customers shall receive shipment tracking details through email, SMS, or WhatsApp, where available.
Delays
We shall not be liable for delays caused by:
- Courier partners
- Weather conditions
- Natural calamities
- Political disturbances
- Government restrictions
- Operational disruptions
Incorrect Address
Customers are responsible for providing accurate shipping information.
Additional costs resulting from incorrect or incomplete addresses may be charged to the customer.
Failed Delivery Attempts
If delivery fails due to customer unavailability, incorrect address, refusal to accept delivery, or non-responsiveness, re-shipping charges may apply.
Contact
Minerva Learning Series
For shipping enquiries, tracking updates, or delivery concerns, Please contact us at minervalearningseries@gmail.com.